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Home > Information Archive - Members Experience
All IMSA members are substantial companies and very experienced mystery shopping providers in their local markets, with all of the required facilities and knowledge to offer the very best mystery shopping services. However, they may also use the experience and knowledge of their partners in IMSA, thus giving them access to a huge database of mystery shopping knowledge and facility.

IMSA members not only offer a complete range of mystery shopping services but also other services listed under ‘Solutions and Services’.
IMSA members have experience in all of the following sectors, and many more too:

  • Automotive
  • Banking and finance
  • Energy
  • Entertainment
  • Food and drinks
  • Government services
  • Hospitality
  • Insurance
  • MediaPersonal care
  • Petrol
  • Retail of all kinds
  • Telecoms and technology
  • Travel and transport
  • Working with other agencies

IMSA members are also extremely good at adapting their experience and facilities to cover new sectors and new mystery shopping challenges. IMSA’s President, Byron McCann says that, “There are no problems, only opportunities to succeed.”, and he’s right!

Client Confidentiality:
Client Confidentiality prevents us from describing international projects carried out by IMSA members. However, we can say that we have carried out project work in all Continents for clients based in North America, Europe, and Asia/Pacific regions. Please refer to ‘Client References’ for any specific publishable information.

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